Create customers for life!          

Customer Relationship Management (CRM) is a set of practices that companies can use to build, broaden, and deepen customer relationships. Whenever and wherever there is a customer contact, you are affecting that relationship. And that relationship is a key factor in your organization’s success.

Consider that it costs a company eight to ten times more money to acquire a new customer than it does to keep an existing one. Ensuring customer loyalty requires sustained dedication by your entire team. And with GoldMine®, you have the power to take customers through the complete life cycle—effectively and affordably.

GoldMine® FrontOffice 2000™—cost-effective, yet the most powerful tool a small to medium-sized business can have for Creating Customers for Life™. Components include:

GoldMine® Sales and Marketing™
GoldMine lets you create powerful and targeted marketing programs and runs them automatically. GoldMine also automates sales reports and administration, so sales people can focus on new business. Sales managers use GoldMine’s powerful sales tools to steer their business in the most profitable direction.

GoldMine® Service and Support™
Respond instantly to customer needs and resolve problems quickly. GoldMine lets your entire support team share information, allowing anyone to quickly respond to your customer’s unique requirements.

GoldMine® Everywhere Server
Allows users of GoldMine® FrontOffice 2000™ to access customers, calendars, and sales, service, or marketing information in real time...from any remote location.